Introduction to Health Options
Health Options is the best way for both patients and caregivers to enjoy all the benefits of hospital-quality IV therapies outside the traditional hospital setting.
Health Options makes it possible for patients to receive IV therapies at home, as well as at extended care facilities, medical clinics, and infusion centers. Highly skilled Health Options clinicians are always available to travel to the patient’s location to instruct both the patient and caregiver in proper treatment methods.
Frequently Asked Questions for Infusion Therapy
How is my
doctor involved?
Your physician chooses and manages your homecare treatment plan.
Health Options maintains close contact with you, your doctor and, when
applicable, your case manager.
Where can
I be treated?
Health Options can provide services to you in your home, skilled
nursing facility, outpatient surgery center or in the Health Options
office. While on therapy, you may be able to travel for pleasure or
business. With approximately 130 service sites nationwide, Health
Options is available where you need us.
Who is my
Health Options team?
Your Health Options team includes pharmacists, nurses and reimbursement
coordinators who specialize in outpatient services.
Who
teaches me self-care?
Our experienced nurses and pharmacists train you or your caregiver
in aspects of your care. A clinician will be
help you until or your caregiver become comfortable with the
treatment. You'll also receive our training booklets and you may
call us at any time with questions.
How is my
medicine prepared?
Medicine is prepared based on your doctor’s prescription by an
Health Options pharmacy.
How do I
receive my medicine?
All pharmaceuticals and supplies are delivered in a timely, safe and
professional manner, throughout our service area.
How is my
progress followed?
Our nurses and pharmacists regularly assess your response to
treatment. Your doctor receives regular progress reports to help
evaluate your treatment regimen.
What if my
treatment program changes?
We at Health Options understand that each patient is unique and that
treatment needs may change over time. We can quickly respond to any
changes your physician orders. We continually assess your needs and
provide the ordered medicines and appropriate supplies.
What
happens if there is an emergency?
At Health Options, registered nurses and pharmacists are on-call 24
hours a day, every day. If it is truly an emergency, however, you
should call 911 or your local emergency service. We provide support
to you and your family for problems or questions about your
treatment you may have which need immediate attention. Keep Health
Options and your physician's phone numbers nearby. You should also
know which hospital emergency room you would use if needed and its
location.
Does my
insurance cover this treatment?
Benefits vary, so at Health Options, our reimbursement specialists will
verify the coverage offered by your health plan. Please be aware
that not all services are covered benefits under all plans. Patients
are responsible for co-payments, deductibles and uncovered goods and
services. We are committed to helping you receive your maximum
allowable benefits. As a courtesy, we will file your insurance
claims for you.